What Our Clients and Carers Say About Gladys
absolutely amazing agency to work with! So friendly and supportive they have completely filled up my availability and planned out my visits perfectly 🙂
Simone N, Chew valley
When my wife's health started to decline due to Parkinson's Disease, we decided to plan for the future care that was going to be needed. Gladys instantly understood our requirements and introduced us to an experienced carer living in our area, so that we are now set up to call upon help when the need arises.
Tim O, Marlborough
Very helpful, understanding and professional
Fiona B, Nailsea
"After battling with multiple care agencies to care for my elderly granddad, Gladys was an absolute saviour. The team there made it so easy for me to manage and sort care for my granddad, and they are all genuinely invested in delivering great care. Now my grandmother is at the stages of also needing help at home, I will definitely be reaching out again."
Sophie E, Bath
"One evening, I was looking for some work in a small village near Bath and came across Gladys on the internet. I was called the very next morning by a delightful lady called George. In no time at all she matched me with a lady 4.2 miles from me. George kept in contact with me, checking how my placement was going, thanking me for my efforts and she will be finding work for me again on my return. As a carer, I have never felt as if an agency cared for me before. It has been such a pleasure working for Gladys, I cannot recommend them more highly."
Paige M, Timsbury
"Great communication Helpful Really happy with the way things are going"
Amanda S, Radstock
"This wonderful company approached me to support a wonderful client in Swindon. I am now building a wonderful professional caring trusting support network for the client who thanks me everyday for being her life line. This is thanks to Gladys who put me in contact with her. I am able to bring a smile and support and make each day a worthwhile reason to get up each and every day for the client. Gladys were supportive helpful , empathetic and fantastic at matching me with the client. I look forward to supporting others through this wonderful company . They are person centered and dedicated to make things easier for our wonderful NHS to try and relieve some of the burden .They understand the importance of having that one dedicated carer for the client and move mountains to assist all involved in the care package . I look forward to serving all in the future its a honor to be part of this team"
Rachel T, Swindon
"A lovely company, with staff that go above and beyond for your loved ones "
Louise D, Twerton
"I have been a live in carer for 16 years (I have worked through numerous introductory agencies) and I can honestly say that the staff at Gladys, Georgina and Alex go above and beyond for both their clients and their carers and they have introduced me to a lovely lady and her family at a very difficult time and I am looking forward to supporting them to continue living at home for the forcible future. Well done Gladys, I am very happy that we have found each other."
Beverley C, Bath
I highly recommend Gladys, they are flexible, understanding and cheerful with the care they provide, at an extremely good rate per hour. We are very glad to have found them for our elderly mother. "
Annie B, Larkhall
"I have found George and the team at Gladys to be responsive and very focused on finding a workable solution to a developing situation with my elderly parents. It’s early days in their venture but I wish them the best of luck because they have the right approach."
Michael B, Odd Down
"Extremely helpful, friendly, and their cognitive empathy is outstanding. We’re very lucky that companies like this exist in trying, difficult to manage circumstances. Thank goodness for them."
Caroline B, Trowbridge
"I've worked in care for many, many years now. I've worked for big companies and am now a self-employed carer, which I absolutely love. When I was approached by Gladys Care, I was a little dubious due to knowing how other agencies work and the prices they charge and what they pay their carers. After doing a little investigating, I found out that they pay the carers what they are worth and only charge a very small fee on top, which keeps the cost down for the client. I have found that since taking on work for Gladys care, they are all about the clients and the quality of care thats provided. Plus, as for the carers, they are a massive support. I would highly recommend them to anybody requiring care and carers wanting work from a great agency. SHOUT OUT TO QUALITY CARERS, join Gladys Care. I promise you won't regret it."
Angelina S, Frome
"Extremely friendly, caring and professional team ; found work quickly , paid promptly and nothing is ever a problem . Would highly recommend working with Gladys 😀"
Kirsty W, Odd Down
"Such a lovely company to work with and really do make you feel appreciated"
Nicky Q, Paulton
"Gladys have been brilliant in finding the right care for my Mum following a stroke, who lives on her own in a small village. The team are thoughtful and proactive. We'd be lost without them."
Ken P, Chewton Mendip
"From the start, Katie and Sharin stood out with their kindness and consideration while helping arrange care for my parents—my dad with dementia and Alzheimer’s, and my mum with mobility issues. Their management and quick support were exceptional, always addressing questions and adapting to changes with ease. They’ve been a true lifeline, matching carers perfectly with clients and restoring my faith in the care system. I highly recommend Gladys to anyone in need. Thank you, team Gladys! ❤️"
Jane D, Paulton
"Our Mom was becoming a little forgetful, but knew she did not want to have to leave her little flat! My siblings & I live out of the country & were becoming more & more concerned about her. Contacting Gladys has been a game changer! Organized & efficient... our Mom is less anxious & feels cared for 😃 thank you Gladys🧡"
Helen W, Keynsham
"I have been working with Gladys for over 6 months now and I can easily say it’s the best job ever! I have met so many lovely people in Bath that have taught me so much! I have learnt about the best places to go for walks or to go for coffee and even just names of different plants! It's given me so much insight into Bath and, being a student, has allowed me to already feel like a proper local in Bath and made me feel at home!!"
Emily M, Bath
"Great Team! I was struggling with my mums outings, handling her wheelchair in and out of my car! I called Gladys and was matched with Rachel. A brilliant Carer who my mum loves. It has enriched our outings! So pleased and happy with the service and no complaints with the admin team either. Well done all."
Kate R, Aldbourne
"Simone is thorough and a lovely person, I couldn't of asked for someone better. Sharin has been a pleasure to communicate with and very helpful. I would definitely recommend Gladys as a company."
Patricia H, Portishead
"Very happy with Glady's care who are helping in supporting my mum. Sharin in the office has been great coordinating things and the carer Angie has been really helpful. They even managed a lovely trip to the seaside together, which lifted mum's spirits enormously. It is very reassuring to know mums care is in such good hands."
Alex R, Frome
"My mum started receiving care from Sacha at Gladys earlier this year. Sacha does not only support my mum with day to day tasks, but also takes her to appointments when necessary. My mum has formed a lovely friendship with Sacha and feels extremely comfortable with her, looking forward to her visits. As a family, we are very pleased with the service from the team at Gladys and cannot recommend them highly enough."
Marcia L, Wick
"Gladys Care was so helpful- right from the start, answering all my questions regarding the care my Mum might receive at home. I cannot recommend them enough. They were friendly, kind and reassuring at a difficult time. Thank you again/ highly recommended"
Keith, Frome
"I have been with Gladys for around 2 months and they are really easy to work with, extremely friendly and helpful, bubbly and the team just seems like they enjoy life and their job which is refreshing. The process of taking on a Gladys client is very smooth, facilitated by their great communication with carers and family members alike. I think the work that Gladys is doing in terms of linking people who need care with people who provide it is fantastic for the community and they are a joy and pleasure to work with."
William B, Shepton Mallet
"I care for my husband who has Parkinson's Disease 24/7 and knew I needed someone to check on him and keep him company so I could have time out. He was very reluctant to accept this but we reached a compromise. Simone has now been keeping him company for 3 hours in the middle of the day once a week and he is very happy with her company, friendship and help. ...and I can have a completely relaxed day out with family or friends without worrying if he is OK. It's excellent. 😊 So thank you Simone and also Katie, the coordinator who matched them."
Ann S, Keynsham
"I found the staff at Gladys to be extremely helpful and supportive. They found me a lovely client and gave me lots of positive and practical guidance starting out . They were always available to talk when I had queries and were very prompt with email responses. I would highly recommend using Gladys services, both looking for care or offering it."
Melita, Bathampton
"I came across Gladys a couple of years ago, was very impressed with their ethos and held onto their details just in case I needed some input for my elderly Aunt. Earlier this year my aunt had a long stay in hospital following a fall, thinking that she would return home and need carers, and wanting to be prepared, I contacted Gladys explaining the situation. Katie was so professional and caring, gave me numerous options and advice, keeping me updated and also enquiring as to how I was doing. Sadly my aunt passed away but I would not hesitate in recommending Gladys."
Alison W, Saltford
"From start to finish the service provided by Gladys was superb. We had to arrange something in quite difficult circumstance and at short notice and the team at Gladys were empathetic and very professional in their approach, coming up with the ideal person and solution when it came to getting a few days pop in care for Janice our mum. Alina was superb from start to end and did a splendid job at short notice, as was Sharin on the front line who organised it all. Can't speak highly enough of the whole arrangement...good work!"
Sarah F, Bath
Sharin was so helpful in setting up care arrangements for us. She took the trouble to get back to us in response to our email inquiry, described her services and followed up on all that she promised. Recommended!
Martin P, Clifton
"I’ve been with the Gladys team for three months, and they’ve been amazing, supportive, and always helpful. Ellie guided me through the setup process, kept me updated, and quickly matched me with my first client, whom I still enjoy working with. Weekly pay is always on time, and Sharin and Katie are approachable, supportive, and responsive. Gladys is fantastic for topping up self-employed hours or securing block hours. They take great care in matching carers with clients based on interests, making the experience truly rewarding. Highly recommend joining—Gladys is exceptional!"
Emma L, Castle Cary
"The staff in the office were so kind and helpful when I contacted them looking for someone to give my mum a bit of support. They really took their time to find out about her needs and what might work for us. Great!"
Jessica T, Frome
"We used Gladys earlier this year when my Dad who suffered from heart failure and Alzheimer's went rapidly downhill after a hospital stay. As soon as we spoke to Gladys there was a huge sense of relief that they were able to help find us carers to support Dad and at very short notice. The carers were really lovely and able to match their services to what Dad needed, as it changed on a daily basis. They were very flexible and covered each other during any time off. We felt very grateful for Gladys for taking such a huge stress away from us and being a massive support at such a difficult time."
Jane, East Harptree
"I have given Gladys a 5 star rating as I cannot recommend them highly enough. We are more than happy with the care our mum receives with the carers from Gladys. They are truly lovely people and are very easy to communicate with."
Sushi, Bath
"Katie contacted me about a care package and explained how Gladys works. She is lovely and gives u great encouragement and feedback and is extremely helpful. I would definitely recommend working with Gladys 💯 any problems I didn’t hesitate to contact them."
Simon, Glastonbury
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