Gladys - Your Trusted Home Care Partner

We are so happy that Angela and Davina are looking after my mum. Their care and friendship to mum is proving beneficial daily. It has taken a while for mum to realise she needed a little extra help, being stubbornly independent, however the gentle encouragement, sensitivity and understanding is winning through. We get daily messages and updates and photos too. Knowing that mum is getting the help she needs is such a relief as myself and my brothers do not live close. Thank you Gladys Care team.

Praise where Praise is due I can't thank Gladys care enough from my initial contact and throughout the period of care required for my dad, from finding the most suitable carers to introducing them to my dad and myself their whole system worked so smoothly also being able to reduce the care time gradually as required as my dad recovered from his stay in hospital. Excellent service and great people to help with any enquiries we had during the whole process. Many thanks to the whole team at Gladys Care keep up the excellent work.

Gladys responded immediately to my enquiry, providing details of the services they offered and ensuring I was kept fully updated. They quickly identified a suitable carer who lives very close to my father which makes a big difference. The carer is highly qualified with direct experience of my father’s medical condition which is extremely reassuring. Just as importantly, they are a great personality match for him, which has helped him feel comfortable and at ease from the outset. Both the team and the carer are genuinely friendly, approachable and supportive. An outstanding service - I cannot recommend Gladys highly enough

This agency has been wonderful to deal with. They're kind, empathetic and organised. They have been a breath of fresh air. Highly recommend.

Gladys a great service very professional and polite to talk to very helpful good customer feedback I feel that that Thay can help anyone and go above and beyond to help me out and worm and careing to talk to on the phone

Amazing service. My carer is so lovely and always happy to help. Gladys has great communication, speedy set up and have been very patient with some direct debit slip ups my end haha. Would recommend to anyone :)

Within a week of my first contact Sharin from Gladys had arranged three extremely attentive carers so that one of them can visit my aunt for an hour or so each day. The team have been visiting for three weeks now and have been shopping with her, taking her to medical appointments, offering valuable companionship, preventing minor household crises, helping with hearing aids, a haircut, ensuring my aunt takes her medication and so much more. Quite simply the Gladys team are making it possible for my aunt to fulfil her wish of staying in her own home. Thank you Gladys.

When my wife's health started to decline due to Parkinson's Disease, we decided to plan for the future care that was going to be needed. Gladys instantly understood our requirements and introduced us to an experienced carer living in our area, so that we are now set up to call upon help when the need arises.

Very helpful, understanding and professional

"After battling with multiple care agencies to care for my elderly granddad, Gladys was an absolute saviour. The team there made it so easy for me to manage and sort care for my granddad, and they are all genuinely invested in delivering great care. Now my grandmother is at the stages of also needing help at home, I will definitely be reaching out again."

"Great communication Helpful Really happy with the way things are going"

"A lovely company, with staff that go above and beyond for your loved ones "

I highly recommend Gladys, they are flexible, understanding and cheerful with the care they provide, at an extremely good rate per hour. We are very glad to have found them for our elderly mother. "

"I have found George and the team at Gladys to be responsive and very focused on finding a workable solution to a developing situation with my elderly parents. It’s early days in their venture but I wish them the best of luck because they have the right approach."

"Extremely helpful, friendly, and their cognitive empathy is outstanding. We’re very lucky that companies like this exist in trying, difficult to manage circumstances. Thank goodness for them."

"Gladys have been brilliant in finding the right care for my Mum following a stroke, who lives on her own in a small village. The team are thoughtful and proactive. We'd be lost without them."

"From the start, Katie and Sharin stood out with their kindness and consideration while helping arrange care for my parents—my dad with dementia and Alzheimer’s, and my mum with mobility issues. Their management and quick support were exceptional, always addressing questions and adapting to changes with ease. They’ve been a true lifeline, matching carers perfectly with clients and restoring my faith in the care system. I highly recommend Gladys to anyone in need. Thank you, team Gladys! ❤️"

"Our Mom was becoming a little forgetful, but knew she did not want to have to leave her little flat! My siblings & I live out of the country & were becoming more & more concerned about her. Contacting Gladys has been a game changer! Organized & efficient... our Mom is less anxious & feels cared for 😃 thank you Gladys🧡"

"I have been working with Gladys for over 6 months now and I can easily say it’s the best job ever! I have met so many lovely people in Bath that have taught me so much! I have learnt about the best places to go for walks or to go for coffee and even just names of different plants! It's given me so much insight into Bath and, being a student, has allowed me to already feel like a proper local in Bath and made me feel at home!!"

"Great Team! I was struggling with my mums outings, handling her wheelchair in and out of my car! I called Gladys and was matched with Rachel. A brilliant Carer who my mum loves. It has enriched our outings! So pleased and happy with the service and no complaints with the admin team either. Well done all."

"Simone is thorough and a lovely person, I couldn't of asked for someone better. Sharin has been a pleasure to communicate with and very helpful. I would definitely recommend Gladys as a company."

"Very happy with Gladys' care who are helping in supporting my mum. Sharin in the office has been great coordinating things and the carer Angie has been really helpful. They even managed a lovely trip to the seaside together, which lifted mum's spirits enormously. It is very reassuring to know mums care is in such good hands."

"My mum started receiving care from Sacha at Gladys earlier this year. Sacha does not only support my mum with day to day tasks, but also takes her to appointments when necessary. My mum has formed a lovely friendship with Sacha and feels extremely comfortable with her, looking forward to her visits. As a family, we are very pleased with the service from the team at Gladys and cannot recommend them highly enough."

"Gladys Care was so helpful- right from the start, answering all my questions regarding the care my Mum might receive at home. I cannot recommend them enough. They were friendly, kind and reassuring at a difficult time. Thank you again/ highly recommended"

"I care for my husband who has Parkinson's Disease 24/7 and knew I needed someone to check on him and keep him company so I could have time out. He was very reluctant to accept this but we reached a compromise. Simone has now been keeping him company for 3 hours in the middle of the day once a week and he is very happy with her company, friendship and help. ...and I can have a completely relaxed day out with family or friends without worrying if he is OK. It's excellent. 😊 So thank you Simone and also Katie, the coordinator who matched them."

"I found the staff at Gladys to be extremely helpful and supportive. They found me a lovely client and gave me lots of positive and practical guidance starting out . They were always available to talk when I had queries and were very prompt with email responses. I would highly recommend using Gladys services, both looking for care or offering it."

"I came across Gladys a couple of years ago, was very impressed with their ethos and held onto their details just in case I needed some input for my elderly Aunt. Earlier this year my aunt had a long stay in hospital following a fall, thinking that she would return home and need carers, and wanting to be prepared, I contacted Gladys explaining the situation. Katie was so professional and caring, gave me numerous options and advice, keeping me updated and also enquiring as to how I was doing. Sadly my aunt passed away but I would not hesitate in recommending Gladys."

"From start to finish the service provided by Gladys was superb. We had to arrange something in quite difficult circumstance and at short notice and the team at Gladys were empathetic and very professional in their approach, coming up with the ideal person and solution when it came to getting a few days pop in care for Janice our mum. Alina was superb from start to end and did a splendid job at short notice, as was Sharin on the front line who organised it all. Can't speak highly enough of the whole arrangement...good work!"

Sharin was so helpful in setting up care arrangements for us. She took the trouble to get back to us in response to our email inquiry, described her services and followed up on all that she promised. Recommended!

"We used Gladys earlier this year when my Dad who suffered from heart failure and Alzheimer's went rapidly downhill after a hospital stay. As soon as we spoke to Gladys there was a huge sense of relief that they were able to help find us carers to support Dad and at very short notice. The carers were really lovely and able to match their services to what Dad needed, as it changed on a daily basis. They were very flexible and covered each other during any time off. We felt very grateful for Gladys for taking such a huge stress away from us and being a massive support at such a difficult time."