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Why Gladys

Empowering people, Supporting in community

Our model celebrates individuality and connections between trusted local people. We believe everyone deserves to be treated with respect and compassion, and our unique blend of professional Carers and local Helpers ensures that. Not only are we supporting people with their day-to-day needs, but we are creating local jobs for professionals, Mums, retirees and students.

Personalised care, unmatched support

Our carers bring clinical expertise, while our local Helpers offer home and community assistance with tasks ranging from shopping to garden centre visit. This creates a practical and life-enhancing experience that improves the well-being of your loved ones.

Verified and insured

Our Carers and Helpers are all verified and are DBS checked by the Gladys team. We also make sure that everyone on our platform is insured. This means that when you book someone with Gladys you can be confident in their ability to help your loved one.

The best price

Cutting out agency overheads and paying Carers & Helpers more means you get the best price and the best quality of support from motivated and happy people. Our aim is to cut out the middle-man. We also pay better than most agencies, just by cutting out the bureaucracy. We believe that fair pay is the only way to ensure people are their best at work. You will see when you meet our helpers.

It’s easy

as cake

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Get paid in advanced

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How it works

Home care from people who’ve been there

A woman holding a watering can
Two elderly ladies
A smiling Carer

After struggling to find great care and support for our own families, we decided to set up Gladys and do things differently. We find and introduce you to the best and brightest local Helpers and Carers around Bath, Bristol, BANES, Somerset and Wiltshire.

Find Local Help
GLOWING reviews

How we’re helping

"After battling with multiple care agencies to care for my elderly granddad, Gladys was an absolute saviour. The team there made it so easy for me to manage and sort care for my granddad, and they are all genuinely invested in delivering great care. Now my grandmother is at the stages of also needing help at home, I will definitely be reaching out again."

Sophie E, Bath
Client

"A lovely company, with staff that go above and beyond for your loved ones "

Louise D, Twerton
Client

I highly recommend Gladys, they are flexible, understanding and cheerful with the care they provide, at an extremely good rate per hour. We are very glad to have found them for our elderly mother. "

Annie B, Larkhall
Client

"I have found George and the team at Gladys to be responsive and very focused on finding a workable solution to a developing situation with my elderly parents. It’s early days in their venture but I wish them the best of luck because they have the right approach."

Michael B, Odd Down
Client

"Extremely helpful, friendly, and their cognitive empathy is outstanding. We’re very lucky that companies like this exist in trying, difficult to manage circumstances. Thank goodness for them."

Caroline B, Trowbridge
Client

"Gladys have been brilliant in finding the right care for my Mum following a stroke, who lives on her own in a small village. The team are thoughtful and proactive. We'd be lost without them."

Ken P, Chewton Mendip
Client

"Our Mom was becoming a little forgetful, but knew she did not want to have to leave her little flat! My siblings & I live out of the country & were becoming more & more concerned about her. Contacting Gladys has been a game changer! Organized & efficient... our Mom is less anxious & feels cared for 😃 thank you Gladys🧡"

Helen W, Keynsham
Client

"I have been working with Gladys for over 6 months now and I can easily say it’s the best job ever! I have met so many lovely people in Bath that have taught me so much! I have learnt about the best places to go for walks or to go for coffee and even just names of different plants! It's given me so much insight into Bath and, being a student, has allowed me to already feel like a proper local in Bath and made me feel at home!!"

Emily M, Bath
Client

"Great Team! I was struggling with my mums outings, handling her wheelchair in and out of my car! I called Gladys and was matched with Rachel. A brilliant Carer who my mum loves. It has enriched our outings! So pleased and happy with the service and no complaints with the admin team either. Well done all."

Kate R, Aldbourne
Client

"Simone is thorough and a lovely person, I couldn't of asked for someone better. Sharin has been a pleasure to communicate with and very helpful. I would definitely recommend Gladys as a company."

Patricia H, Portishead
Client

"Very happy with Glady's care who are helping in supporting my mum. Sharin in the office has been great coordinating things and the carer Angie has been really helpful. They even managed a lovely trip to the seaside together, which lifted mum's spirits enormously. It is very reassuring to know mums care is in such good hands."

Alex R, Frome
Client

"My mum started receiving care from Sacha at Gladys earlier this year. Sacha does not only support my mum with day to day tasks, but also takes her to appointments when necessary. My mum has formed a lovely friendship with Sacha and feels extremely comfortable with her, looking forward to her visits. As a family, we are very pleased with the service from the team at Gladys and cannot recommend them highly enough."

Marcia L, Wick
Client

"Gladys Care was so helpful- right from the start, answering all my questions regarding the care my Mum might receive at home. I cannot recommend them enough. They were friendly, kind and reassuring at a difficult time. Thank you again/ highly recommended"

Keith, Frome
Client

"I care for my husband who has Parkinson's Disease 24/7 and knew I needed someone to check on him and keep him company so I could have time out. He was very reluctant to accept this but we reached a compromise. Simone has now been keeping him company for 3 hours in the middle of the day once a week and he is very happy with her company, friendship and help. ...and I can have a completely relaxed day out with family or friends without worrying if he is OK. It's excellent. 😊 So thank you Simone and also Katie, the coordinator who matched them."

Ann S, Keynsham
Client

"I found the staff at Gladys to be extremely helpful and supportive. They found me a lovely client and gave me lots of positive and practical guidance starting out . They were always available to talk when I had queries and were very prompt with email responses. I would highly recommend using Gladys services, both looking for care or offering it."

Melita, Bathampton
Client

"I came across Gladys a couple of years ago, was very impressed with their ethos and held onto their details just in case I needed some input for my elderly Aunt. Earlier this year my aunt had a long stay in hospital following a fall, thinking that she would return home and need carers, and wanting to be prepared, I contacted Gladys explaining the situation. Katie was so professional and caring, gave me numerous options and advice, keeping me updated and also enquiring as to how I was doing. Sadly my aunt passed away but I would not hesitate in recommending Gladys."

Alison W, Saltford
Client

"From start to finish the service provided by Gladys was superb. We had to arrange something in quite difficult circumstance and at short notice and the team at Gladys were empathetic and very professional in their approach, coming up with the ideal person and solution when it came to getting a few days pop in care for Janice our mum. Alina was superb from start to end and did a splendid job at short notice, as was Sharin on the front line who organised it all. Can't speak highly enough of the whole arrangement...good work!"

Sarah F, Bath
Client

Sharin was so helpful in setting up care arrangements for us. She took the trouble to get back to us in response to our email inquiry, described her services and followed up on all that she promised. Recommended!

Martin P, Clifton
Client

"The staff in the office were so kind and helpful when I contacted them looking for someone to give my mum a bit of support. They really took their time to find out about her needs and what might work for us. Great!"

Jessica T, Frome
Client

"We used Gladys earlier this year when my Dad who suffered from heart failure and Alzheimer's went rapidly downhill after a hospital stay. As soon as we spoke to Gladys there was a huge sense of relief that they were able to help find us carers to support Dad and at very short notice. The carers were really lovely and able to match their services to what Dad needed, as it changed on a daily basis. They were very flexible and covered each other during any time off. We felt very grateful for Gladys for taking such a huge stress away from us and being a massive support at such a difficult time."

Jane, East Harptree
Client

"Katie contacted me about a care package and explained how Gladys works. She is lovely and gives u great encouragement and feedback and is extremely helpful. I would definitely recommend working with Gladys 💯 any problems I didn’t hesitate to contact them."

Simon, Glastonbury
Client
Glad we could help...

Want to get involved?

FOR CLIENTS

Expert help from trusted local people

Gladys puts you in touch with verified, trusted Carers and Helpers who can help with all manner of tasks, like ironing, trips to the doctor to cleaning the house, washing the dog and companionship.

A family reviewing a care assessment
FOR CARERS

Interested in helping out locally?

We’re always looking for lovely local people to come and join our community and help provide support and care locally. We have everything you need to know if you’d be interested in coming on board.

Two carers looking at a laptop

The Care Hub

We know how hard it can be to navigate the complexities of care and help for your older loved ones. We’ve hand-selected the best content and guidance from a trusted team of experts to break through the jargon and help you understand everything you need to know

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Finding the Perfect Fit: How to Choose the Right Private Carer

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